(Last Updated February 29, 2016)
Please read carefully before using this service.
488 Wellington Street West
(Last Updated February 28, 2017)
An important part of Opera VPN’s commitment to users of the Service (“you” or “yours”) is respect for your right to privacy. Opera VPN appreciates the opportunity to provide any of its assistance and services to you and strives to the highest level of service excellence. This means keeping your personal information in strict confidence and being open and transparent regarding our use, disclosure, and practices regarding your personal information.
THE TEN PRIVACY PRINCIPLES
Principle 1 – Accountability
Principle 2 – Identifying Purposes
When you become a user of the Service, Opera VPN collects, as consideration for your right to use the Service, your personal information for the following purposes:
• to compile anonymized statistics on user behavior and location for study by Opera VPN and its customers and/or distribution partners;
• to ensure security, reliability, and quality of Service and to avoid any tampering, damages, and/or misuse of our networks, services or website;
• to provide and improve the ongoing Service;
• to communicate with you;
• to comply with legal requirements;
• to protect you and Opera VPN from error and fraud; and
• for limited marketing purposes.
If you access the Service via Opera VPN mobile software application, the following also applies:
Principle 3 – Consent
Principle 4 – Limiting Collection
Opera VPN will only collect personal information needed for it to properly conduct its business and only collect it by fair and lawful means. Information collected about you via the Service may include:
• usage data, like web addresses (but not content of the web pages) and IP address locations;
• a randomly generated identifier used by Opera VPN;
• Device advertising ID;
• Device type;
• Browser type;
• Operating system type;
• IP address with date and time; and
• Any other information that you may share with Opera VPN through communications with Opera VPN via email, telephone, and/or any letters. There may be certain other information that Opera VPN may collect in connection with the Service for which Opera VPN will seek your consent prior to doing so.
Opera VPN may combine the information it collects in connection with your use of the Service with demographic and other information it collects from third party data providers.
Principle 5 – Limiting Use, Disclosure, and Retention
Opera VPN is committed to a high standard of confidentiality and privacy. Opera VPN will only use and/or disclose your personal information for the reason(s) it was collected. In general, Opera VPN will not share any of your personal information except for the purpose of fulfilling the Service requested, and may share specific personal information with third party service providers engaged to assist us in providing the Service requested. These service providers are prohibited from using your personal information for any purpose other than to provide this assistance, and they are required to protect all personal information and comply with the general privacy principles described in this Policy.
Opera VPN may share, sell, and/or distribute anonymized usage data with third parties.
Principle 6 – Accuracy
Opera VPN is committed to maintaining the accuracy of your personal information and ensuring that it is complete and up-to-date. In most cases Opera VPN collects your personal information directly from you. If you discover inaccuracies in Opera VPN’s data, please notify Opera VPN to make the necessary changes.
Principle 7 – Safeguards
Your personal information is secure within Opera VPN, regardless of the format in which it is held, transmitted, or processed. Opera VPN has implemented security controls to protect against unauthorized use, access, alteration, duplication, destruction, disclosure, loss or theft of your personal information. Opera VPN maintains physical, electronic and procedural safeguards to protect your personal information. Examples of safeguards include restricted access to our information processing and storage areas, limited access to relevant information by authorized persons only, use of passwords, firewall technology, encryption of electronically transmitted information, antivirus software and the use of physical security measures, including secure locks on filing cabinets and doors. Opera VPN is also committed to working with you to protect the security of personal information during any transfer to Opera VPN. Additionally, Opera VPN has agreements and controls in place with third party service providers requiring that any information provided to Opera VPN be transmitted and safeguarded with the industry’s highest technological security standards in mind.
The Privacy Officer will conduct periodic reviews of various Opera VPN practices to determine compliance with this Policy. The Privacy Officer will make all recommendations necessary to ensure compliance and determine whether any revisions to this Policy are required in light of new practices, processes, technologies or other changes.
Principle 8 – Openness
Opera VPN will disclose to you this Policy and make information available concerning the policies and practices that apply to the management of your personal information.
Principle 9 – Individual Access
In the course of interacting with Opera VPN, you are welcome to review or verify your personal information. Opera VPN may need specific information from you to enable Opera VPN to search for, and provide you with, the personal information Opera VPN holds about you. Please note that access to your personal information is in accordance with Opera VPN’s retention and access policy.
Principle 10 – Challenging Compliance
Any concerns regarding Opera VPN’s compliance with this Policy can be reported in writing to the Opera VPN Privacy Officer at the address set forth in Principle 1. If you have concerns about how Opera VPN handles your personal information, please note that you may always contact the independent oversight body:
Office of the Privacy Commissioner of Canada
Place de Ville
112 Kent Street
Ottawa, Ontario K1A 1H3